Health Guarantee

1.) Our puppies are offered with a 7 Days Health guarantee for illness/virus which the puppy does require vet check upon arrival to the new owner with 7 Days. Seller does require your vet send us a formal report of the initial 7 Days health check via fax or email within 7 days of arrival. Without a copy of this vet report your guarantee is considered null and void and no further claims will be accepted on the puppy for any reason. If you have a claim also send it to us at the same time of the vet visit . We will require a copy of the original health check from your vet if a claim is made on the puppy. If you cannot provide proof of the initial vet check within 7 Days your claim will be denied and no future claims will be accepted on the puppy.
2.) Parasites of any kind are not covered in our guarantee as they are common in all puppies. We do treat for parasites but there is always a possibility for reinfection being around other puppies.
3.) We do offer a 1 year warranty for puppies over the price of $2000 for life threatening, untreatable defects including and limited to heart defects included Scale 4 or above and any organ disfunction and this does not include any treatable disorder including and not limited to luxating patella. We do not cover for hernias or open fontanel as these are common issues with puppies and should be researched prior to making your purchase of a teacup puppy. All pups under $2000 are sold with limited 30 day guarantee from the day of receipt. We do have a purchase option at checkout to buy our full 1 year warranty.
4.) Our puppies are vet checked before their departure from  USA and are inspected by Aphis and Customs. If you do require an additional vet check for your puppy we will be glad to do at your expense.
5.) In the event your puppy develops an illness or untreatable, life threatening defect we will offer you another puppy of the same sex, breed and quality for which you paid. You will be responsible for the delivery fees only for your new puppy local or international. When making a claim we require you sent us a copy of your initial vet exam and any finding upon that initial exam. We are allowed up to 6 months to replace your puppy as there may not be one available.
6.) Hypoglycemia (low blood sugar) is not covered under our health guarantee warranty. Hypoglycemia (low blood sugar) is a common ailment with teacup puppies and is preventable by feeding your teacup puppy puppy properly and management.
7.) We offer a rebate of $150 off any puppy $3000 or less and $300 off any puppy $4500 or more on every puppy if a full year of whole health health insurance from Nationwide is purchased before shipping.We will require proof of policy via email stating it was paid up for the year. to receive a quote.
8.) If you purchase a puppy less than $3000 and would like a full year warranty we offer an additional one year full warranty for $800 added to the total cost of the puppy. You may choose that option as checkout.

Common Colds and Upper Respiratory Infections in Teacup Puppies:
       Top Frenchie’s will not cover any form of upper respiratory infections after the first 7 Days and must be diagnosed during the first 7 Days.

        Commons Symptoms of colds in puppies are: Shivering, Sneezing, Excessive Nasal Drainage Clear, Cloudy or Green/Yellow mucous from nasal passage, Watery Eyes, Loss of appetite and General Lethargy, and occasional coughing or hacking.

        We also do recommend if your vet advises any illness to be treated with medication “Clavamox” or “Amoxidrops” for you to get a 2nd opinion as we have found it to be highly ineffective to treat any form of upper respiratory infection in small teacup puppies. Its important to approach any illness with these puppies aggressively. Please contact us directly for more info if your puppy is diagnosed with an upper respiratory infection as we can give you a list of supplies that could be helpful.

         Note: Top Frenchie’s is not a licensed Veterinarian and the info we provide will not treat any illness. We are offering advice based upon years of experience with teacup puppies.

Hypoglycemia Information

         Hypoglycemia is not a illness and can be prevented with proper diet and nutrition. Our warranty does not cover for this syndrome and it is buyers responsibility to prevent their puppy from hypoglycemia.
Hypoglycemia is a syndrome that occurs primarily in toy breeds between 6 and 12 weeks of age.

         A hypoglycemic attack is often precipitated by stress. The typical signs are listlessness, depression, staggering gait, muscular weakness, and tremors-especially of the face. Puppies with a severe drop in blood sugar develop seizures or become stupors and go into a coma. Death can follow.

        This particular sequence of symptoms is not always seen. through. For example, some puppies exhibit only weakness or a wobbly gait. Occasionally a puppy who seemed just fine is found in coma.

Episodes of hypoglycemia often occur without warning-for example, when a puppy is stressed by shipping.

         Other common causes of acute hypoglycemia are missing a meal, chilling, becoming exhausted from too much play, or having an upset stomach. These events place an added strain on the energy reserves of the liver.

        Prolonged or repeated hypoglycemic attacks in toy breed puppies can cause brain damage. Puppies with frequent attacks should undergo veterinary testing to rule out an underlying problem.

Treatment: The treatment of an acute attack is aimed at restoring the blood sugar. Begin immediately.

        If the puppy is awake and able to swallow, give corn syrup or sugar water by syringe, or rub corn syrup, honey, or glucose paste on the gums. You should see improvement in 30 minutes. If not, call your veterinarian.
If the pup is unconscious, do not give an oral solution because it will be inhaled.

         Rub corn syrup, honey, or glucose paste ( nutrical or dyne supplements) on the gums and proceed at once to your veterinarian. This puppy will require an intravenous dextrose solution and may need to be treated for brain swelling.
Oral glucose paste is sold at pharmacies. If you know your dog is subject to hypoglycemic attacks, keep this product on hand.

Prevention: Susceptible puppies should be fed at least four times a day.
       It is important to feed a high-carbohydrate, high-protein, high-fat diet. It is essential that the diet be high quality.
Your veterinarian can recommend an appropriate premium food.

Food supplements and table scraps should not exceed 5 to 10 percent of the total daily ration.
       Owners of toy puppies should take precautions to see that they do not become excessively tired or chilled. Many (but not all) puppies outgrow this problem.

Symptoms of Hypoglycemia
       Lethargy, Excessive salivation, dilated pupils, weak, wobbly, cant stand or walking around in disoriented state, seizures, and hypothermia.
It is most frequent first thing in the morning but can happen at any time during the day.